At paskun, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a refund or exchange in accordance with the following terms.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be in its original, unused, and unwashed condition.

• The item must have all original tags and packaging intact.

• The request for a refund or exchange must be made within 5 days from the date of delivery.

2. Non-Refundable Items

The following items are non-refundable:

• Items on sale or clearance.

• Custom or personalized products (if applicable).

• Intimate or hygienic items, such as undergarments, if applicable.

3. Refund Process

If you meet the eligibility criteria, please follow these steps:

• Contact Us: Reach out to our customer service team by email at Shivamsinghthakur04@gmail.com or call us at +91 93407 68484
  within 5 days from the date of delivery.

• Return the Product: Once we approve your refund request, you will need to return the product to the following address:
  PASKUN · Smart City road, near Sai Mandir, Nehru Nagar, Bilaspur.
  You are responsible for the cost of return shipping, unless the product is defective or incorrect.

• Inspection: Once we receive the returned product, we will inspect it to ensure it meets the return conditions. If everything is in order, we will process the refund.

4. Refund Method

Refunds will be issued using the original payment method. Please note that it may take several business days for the funds to appear in your account, depending on your payment provider’s processing times.

5. Exchanges

If you would prefer to exchange your item for a different size or color, please follow the same process as for refunds. You will be responsible for the return shipping costs. Once we receive your return, we will ship the replacement item to you.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at Shivamsinghthakur04@gmail.com or +91 93407 68484 .We will arrange for a full refund or exchange, including return shipping costs at no additional charge.

7. Late or Missing Refunds

If you have not received a refund yet, please first check your bank or payment provider account. If the refund is still not showing, contact us at Shivamsinghthakur04@gmail.com for further assistance.

8. Cancellations

If you wish to cancel your order, please contact us within 12 hours after placing the order. If your order has already been shipped, it cannot be canceled, but you can request a refund or exchange once you receive the item.

9. Contact Us

For any questions regarding our Refund Policy or to initiate a return or refund request, please contact us at:

• Email: Shivamsinghthakur04@gmail.com

• Phone: +91 93407 68484

• Address: PASKUN · Smart City road, near Sai Mandir, Nehru Nagar, Bilaspur