
Product
To the oversized fit, if you’re unsure about sizing, we recommend going one size down from your regular size. For example, if you normally wear an M, you can go ahead with an S with us. Once comfortable, you can always upsize if you prefer a looser look. It’s worth noting that our sizing chart is available on our whatsapp, which provides detailed measurements for each size to help you choose the perfect fit.
Machine wash works for all our tees. air-dry. avoid dry cleaning. Use cold water to avoid colour bleed & shrinkage. do not iron the print directly.
A pre-order is the reservation of an item that is available to purchase but will be shipped out based on the mentioned date. Please make sure to read the Product Description on orders that are of PRE-ORDER status.
Delivery
We ship and deliver all our orders Pan-India
All online orders are shipped from our Fulfilment Centre located in Bilaspur Chhattisgarh India 495001.
All online orders from paskun.in are eligible for free shipping Pan-India.
Kindly reach out to either of the stores on call or whatsapp mentioning that you would like to have something purchased. Once billing is confirmed, the product can either be picked up in person from the store or can be delivered at the cost of the customer by booking a local courier service.
ORDER
Your order will been confirmed with a 5 digit order number (Eg: #55555). We ship all orders within 24 hours of receiving them, and you should have received an whatsapp message from shiprocket with your tracking information and estimated delivery date. Please check your spam folder in case our email was redirected there.
We would advise having your order delivered to an address with someone there to accept it. If there is no one at the address to accept the order, our couriers will re-attempt the delivery 2 more times until the order is Returned to Origin (RTO). To avoid an RTO, please make sure to inform us about the same on whatsapp so that we can hold our shipment until you are available at the location.
All orders once confirmed with an Order Number cannot be cancelled. We will look to fulfil this order at the earliest. However, you can modify the order for size or product provided the order is in the ‘Unfulfilled’ status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an message to whatsapp immediately with your order number and the changes to be made and the team will happily assist you.
Amendments in delivery address can be modified provided the order is in the “Unfulfilled” status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an message to our whatsapp immediately with your order number and the changes to be made and the team will happily assist you.
Returns and Exchanges
We have an Exchange Policy of 2 days from the date of receiving the product for online orders and date of billing for store purchases. To place an return kindly connect with us on whatsapp within 2 days of receiving the item.
Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept a return if;
- the products are returned after use.
- the products are damaged.
- the products do not have all the tags
- Once we receive the returned item, you will be informed with a confirmation that we will process the exchange within 7-10 business days
- YOU CAN ALSO WALK INTO EITHER OF OUR STORES LOCATED IN Bilaspur Chhattisgarh India 495001 WITHIN 2 DAYS OF PURCHASE TO INITIATE AN EXCHANGE.
We do not have a refund policy due to the limited quantities we produce. Hence, all orders are final. all Returns are strictly accepted and refunded only via a GIFT CARD to the customer. However, in rare and exceptional cases, where a transaction fails or an Order ID is not generated, an automatic refund will be initiated to your source account within 5-7 business days. For more info, please connect with us on whatsapp and the team will be happy to assist you.
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